Privacy Policy

Last updated: September 18, 2026

Zodiacara (“Zodiacara,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit https://zodiacara.com, make a purchase, communicate with us, subscribe to marketing communications, or otherwise use our website, products, and services (collectively, the “Services”).

Zodiacara’s online store is powered by Shopify, which provides the ecommerce platform and related technology used to operate the Services.

By accessing or using the Services, you acknowledge that you have read and understand this Privacy Policy.

1. Personal Information We Collect

We may collect personal information that you provide directly to us when you:

  • Place or attempt to place an order
  • Create or use an account, where available
  • Subscribe to our email list
  • Contact customer support
  • Request a refund, replacement, cancellation, or order change
  • Submit information related to a claim, return, or customer-service request

This information may include:

  • Name
  • Email address
  • Telephone number
  • Billing and shipping addresses
  • Products, sizes, colors, and quantities ordered
  • Order history and transaction details
  • Customer-support messages, photographs, and claim information
  • Preferences and account information, where applicable

Payment information

Payments are processed through Shopify and applicable payment providers.

Zodiacara does not directly store your complete payment-card number. Shopify and payment providers may collect and process payment information, billing details, transaction information, device information, and fraud-prevention data in accordance with their own privacy practices.

2. Information Collected Automatically

When you visit or interact with our website, Shopify and other service providers may automatically collect information such as:

  • Internet Protocol (IP) address
  • Browser and device type
  • Operating system
  • Device identifiers
  • Pages viewed and actions taken
  • Referring website or source
  • Approximate location
  • Date and time of access
  • Shopping-cart activity
  • Cookie and similar technology information
  • Information regarding how you interact with the Services

This information may be used to operate the website, maintain security, understand website performance, prevent fraud, and improve the customer experience.

3. How We Use Personal Information

We may use personal information to:

  • Process, fulfill, and deliver orders
  • Process payments, refunds, cancellations, and order changes
  • Send order confirmations, shipping updates, tracking information, and service notices
  • Provide customer service and respond to questions or claims
  • Arrange product manufacturing and fulfillment
  • Detect, investigate, and prevent fraud, abuse, or security incidents
  • Operate, maintain, troubleshoot, and improve our website and Services
  • Maintain business, accounting, tax, and transaction records
  • Enforce our policies and contractual rights
  • Comply with applicable laws and legal obligations
  • Send promotional emails when you have chosen to receive them
  • Personalize or improve your shopping experience where supported by Shopify or other service providers

Transactional communications concerning an order, payment, shipment, refund, account, or customer-service request may still be sent even if you unsubscribe from promotional communications.

4. How We Disclose Personal Information

We disclose personal information when reasonably necessary to operate Zodiacara, provide the Services, fulfill orders, process payments, protect our business, or comply with law.

Service providers and third parties may include:

  • Shopify, which powers and hosts our ecommerce store and provides checkout, payment, security, analytics, and related ecommerce services
  • Printful, which manufactures, fulfills, packages, and ships our made-to-order products
  • Payment processors and financial-service providers
  • Shipping carriers and delivery partners
  • Email and customer-communication providers
  • Analytics, security, fraud-prevention, and technology providers
  • Professional advisers such as accountants, insurers, and legal advisers

These providers may process personal information according to their own privacy policies, legal obligations, and contractual arrangements.

We may also disclose information:

  • When you request or authorize us to do so
  • To comply with a subpoena, court order, law, regulation, or valid government request
  • To investigate fraud, abuse, security threats, or violations of our policies
  • To protect Zodiacara, our customers, or others
  • In connection with a merger, acquisition, sale, financing, reorganization, bankruptcy, or transfer of all or part of the business

Zodiacara does not sell personal information for money.

However, depending on where you live, certain disclosures involving advertising, analytics, or personalized marketing may legally be considered a “sale,” “sharing,” or use of information for “targeted advertising,” even when no money is exchanged. Where applicable, you may have the right to opt out of those activities.

5. Relationship With Shopify

Zodiacara’s store is powered by Shopify.

Shopify collects and processes personal information relating to your access to and use of our store in order to provide ecommerce, checkout, payment, security, fraud-prevention, analytics, personalization, and related services.

Information you submit through the Services may be transmitted to Shopify and other service providers, including providers located outside the country where you live.

Shopify may also process information obtained from your interactions with our store in connection with features that support personalization, analytics, advertising, fraud prevention, and improvements to Shopify’s services.

For information about Shopify’s privacy practices and your rights regarding information processed by Shopify, please review Shopify’s applicable privacy notices and privacy portal.

6. Order Fulfillment Through Printful

Zodiacara products are made to order and fulfilled by Printful.

To manufacture and deliver an order, we provide Printful with information necessary for fulfillment, which may include:

  • Recipient name
  • Shipping address
  • Contact information
  • Products ordered
  • Product sizes, colors, and quantities
  • Order and fulfillment details

Printful and its fulfillment partners may process this information to:

  • Manufacture products
  • Package and ship orders
  • Arrange delivery
  • Provide tracking information
  • Handle fulfillment problems
  • Process certain returns or claims
  • Prevent fraud
  • Comply with applicable legal requirements

Printful processes customer information according to its own privacy practices and legal obligations.

7. Cookies and Similar Technologies

Our website may use cookies, pixels, local storage, and similar technologies provided by Shopify and other service providers.

These technologies may be used to:

  • Operate the shopping cart and checkout
  • Remember preferences
  • Maintain website security
  • Authenticate sessions
  • Prevent fraud
  • Measure website usage and performance
  • Improve the shopping experience
  • Support analytics and marketing activities where permitted

Where required by law, we will request consent before using nonessential cookies or similar technologies.

You may also control certain cookies through your browser settings. Blocking essential cookies may prevent portions of the website, shopping cart, checkout, or other Services from functioning properly.

8. Marketing and Email Communications

If you subscribe to Zodiacara’s email list, we may send you:

  • Product announcements
  • Promotions
  • New-product information
  • Store updates
  • Other marketing communications

You may unsubscribe at any time by using the unsubscribe link contained in our promotional emails.

You may also contact us at info@zodiacara.com.

Unsubscribing from marketing communications does not prevent us from sending non-promotional messages relating to an order, payment, shipment, refund, account, or customer-support request.

9. Privacy Rights and Choices

Depending on where you live, applicable privacy laws may give you rights concerning your personal information.

These may include the right to:

  • Request access to personal information we maintain about you
  • Request correction of inaccurate information
  • Request deletion of certain personal information
  • Receive a copy of certain personal information
  • Request portability of certain information
  • Restrict or object to certain processing
  • Withdraw consent where processing is based on consent
  • Obtain information about how personal information is used or disclosed
  • Opt out of certain sales, sharing, or targeted advertising where applicable

These rights are not absolute and may be subject to legal exceptions.

To submit a privacy request, contact:

info@zodiacara.com

Subject line: Privacy Request

We may need to verify your identity before processing a request.

We will not discriminate against you for exercising an applicable privacy right.

Certain information may need to be retained to comply with legal, accounting, tax, fraud-prevention, chargeback, or dispute-resolution obligations.

10. Opting Out of Sale, Sharing, or Targeted Advertising

Depending on where you reside, you may have the right to opt out of activities legally classified as the sale or sharing of personal information or targeted advertising.

Where applicable, you may submit an opt-out request through:

https://zodiacara.com/pages/data-sharing-opt-out

If your browser sends a legally recognized Global Privacy Control preference signal, Shopify may process that signal as an opt-out request where required by applicable law.

Other browser-based “Do Not Track” signals may not be recognized unless required by applicable law.

11. Data Retention

We retain personal information only for as long as reasonably necessary for purposes such as:

  • Completing and documenting transactions
  • Fulfilling orders
  • Providing customer service
  • Resolving disputes
  • Processing refunds or chargebacks
  • Detecting and preventing fraud
  • Maintaining website security
  • Satisfying accounting and tax requirements
  • Complying with legal and regulatory obligations
  • Enforcing agreements and policies

Our service providers may retain information according to their own retention practices and legal obligations.

12. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information.

Payment-card information is processed by Shopify and applicable payment providers rather than stored directly by Zodiacara.

However, no website, electronic transmission, storage system, or security measure can be guaranteed to be completely secure.

Please avoid sending highly sensitive or confidential information to us through unsecured communication channels.

13. Children's Privacy

The Services are not intended for children.

We do not knowingly collect personal information from children in circumstances prohibited by applicable law.

If you are a parent or guardian and believe a child has provided personal information to us, please contact us so we can review the matter and, where appropriate, delete the information.

We do not knowingly sell or share the personal information of individuals under 16 years of age as those terms are defined by applicable privacy laws.

14. Third-Party Websites and Services

Our website may contain links to third-party websites, platforms, or services.

Their privacy and security practices are governed by their own policies and not by this Privacy Policy.

Third parties associated with our Services may include Shopify, Printful, payment providers, shipping carriers, social-media platforms, and other service providers.

We encourage you to review the privacy policies of third-party services you choose to use.

15. International Processing and Transfers

Some of our service providers may process, transfer, or store personal information in countries other than the country where you live.

Privacy and data-protection laws in those countries may differ from the laws in your jurisdiction.

Where required by applicable law, appropriate safeguards or recognized transfer mechanisms may be used for international transfers of personal information.

16. Complaints

If you have a complaint regarding how we handle personal information, please contact us using the information below.

Depending on where you live, you may also have the right to appeal a decision regarding a privacy request or submit a complaint to an applicable privacy or data-protection authority.

17. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect:

  • Changes to our business or Services
  • Changes to service providers
  • New features or technologies
  • Changes to our privacy practices
  • Legal or regulatory requirements

The revised Privacy Policy will be posted on this page with an updated “Last updated” date.

18. Contact Us

For questions about this Privacy Policy, our privacy practices, or to exercise an applicable privacy right, contact:

Zodiacara Customer Support

Email: info@zodiacara.com

Phone: +1 754-204-0933

Mailing address:

Zodiacara
10576 W Colonial Dr #2029
Ocoee, FL 34761
United States